1. Introduction
Qentrah Workspace ("we", "us", "our") operates the central real estate data synchronization platform for Saudi Arabia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly, including your name, email address, phone number, organization details, commercial registration numbers, and legal documentation submitted during onboarding.
We automatically collect device information, IP addresses, browser type, and usage patterns through standard web analytics.
3. How We Use Your Information
Your information is used to verify your organization's identity, manage your account, synchronize property data across connected platforms, process transactions, and comply with Saudi Arabia's Real Estate General Authority (REGA) regulations.
4. Data Sharing
We share data only with connected platforms you explicitly authorize through our integration system. Property data is synchronized according to your organization's configured rules. We do not sell personal data to third parties.
5. Data Security
We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, audit logging, and signed webhook deliveries to protect your data.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Organization data is retained in accordance with REGA compliance requirements.
7. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@qentrah.sa.